Temporary Disruption to 3-1-1 Three-Digit Dialing

The City of Windsor is experiencing a disruption with the three-digit dialing of 3-1-1. Residents attempting to reach the Customer Contact Centre by dialing 3-1-1 will not be connected at this time; however, to access the same municipal services by phone, residents can call 519-255-2489.

Residents can continue to submit service requests through other channels, including the Windsor 311 mobile app, 311 Online, or 311@citywindsor.ca by email. For general information, residents can also visit CityWindsor.ca or follow our social media channels for updates. 

We are working with our partners to resolve the issue as quickly as possible. Updates will be provided as more information becomes available. We appreciate your patience and understanding.