In-Person Distribution of Ontario Works Cheques and Payment Cards Continues Due to Potential Canada Post Disruption

Due to the ongoing potential for a Canada Post work disruption, the City of Windsor will once again implement their contingency plan to ensure Ontario Works clients receive their income support cheques and reloadable payment cards (RPCs). 

Direct Deposit Recipients

All recipients who receive payments through direct deposit will continue to do so, as direct deposits will not be affected by a postal disruption.

Cheque Recipients

Ontario Works clients who receive payment by cheque or Direct Bank Deposit statements with a bus pass and those issued a new reloadable payment card will be able to pick up their July monthly assistance at the locations listed below.

Cheque Distribution Centres

July monthly assistance cheques will be available for pickup as follows:

Windsor Office Recipients:

• Monday, June 30, 2025, and Wednesday, July 2, 2025:
   9 a.m. to 4 p.m.
   400 City Hall Square East, Suite 102, Windsor

Leamington Office Recipients:

• Monday, June 30, 2025, and Wednesday, July 2, 2025:
   11 a.m. to 4 p.m.
   33 Princess Street, Leamington

Recipients must bring two pieces of government-issued identification, one of which must have a photo. Individuals cannot pick up cheques or reloadable payment cards (RPCs) on behalf of another individual. Before proceeding to the cheque distribution location, please call 1-800-808-2268 to ensure your cheque has been printed and is ready for pick-up. Status of payment can also be viewed on the MyBenefits app.

Daily Cheques

Daily cheques will continue to be held for pick-up by clients. 

Vendor Cheques

For vendors and landlords that support Ontario Works clients, cheques will be mailed.