City of Windsor Holiday Season Hours
City of Windsor administrative offices will be closed on Thursday, December 25, and Friday, December 26, 2025, for the Christmas and Boxing Day holidays; and on Thursday, January 1, 2026, for New Year’s Day.
311 Customer Contact Centre
The 311 Customer Contact Centre's regular business hours are 8 a.m. to 4 p.m., Monday thru Friday; however, due to the holidays, the contact centre will be closed on Thursday, December 25, and Friday, December 26, 2025; and on Thursday, January 1, 2026.
To report municipal emergencies outside of business hours, such as fallen trees, significant roadway damage, or sewer backups, please call 519-255-6326.
311 self-serve options continue to be available 24 hours a day, 7 days a week, via 311 Online and the Windsor 311 mobile app.
211 Windsor-Essex
The 211 service is available 24 hours a day, seven days a week, to serve residents throughout Windsor and Essex County.
Garbage and Recycling Collections
There will be no residential collection services on Thursday, December 25, 2025, or Thursday, January 1, 2026. Residential garbage, yard waste, Green Bin organics and recycling collection services, including day non-eligible source (NES) collection, will be delayed by one (1) day after the holidays that fall each week during the holiday period. Please refer to your 2025-2026 Waste Collection Calendar or the Recycle Coach App, or visit our Collection Schedule page. Night commercial and night weekly non-eligible source (NES) recycling collections are not delayed.
Front end loader collection regularly scheduled on Thursday, December 25, 2025, will be rescheduled to Friday, December 26, 2025, and front end loader collection regularly scheduled on Friday, December 26, 2025, will be rescheduled to Saturday, December 27, 2025. Front end loader collection regularly scheduled for Saturday December 27, 2025, will remain unchanged.
Christmas tree and yard waste collections will take place the week of January 12, 2026, in “A” zones and “B” zones. (Please refer to your collection calendar.)
Note: Please keep your 2025-2026 collection schedule, as it remains in effect until March 31, 2026.
Reminder: the Blue Box recycling transition and our Diaper Disposal Pilot Program both begin January 1, 2026. Contact 311 or visit our Waste and Recycling pages for more information.
Public Drop-Off and Household Chemical Waste Depots
The depots located at the northeast corner of Central Avenue and North Service Road East are closed to the public on Wednesday, December 24; Thursday, December 25; and Friday, December 26, 2025; and on Thursday, January 1, 2026; as well as being regularly closed on Sundays.
Parks and Recreation
Our winter 2026 recreation programming session will begin on January 12, 2026. Please visit www.ActiveWindsor.ca or call 519-255-1161 for more details and to register.
Community centres will be closed on December 25, 2025, and January 1, 2026. Please contact your community centre for additional holiday hours.
All rinks and arenas will close at 2 p.m. on December 24, 2025, (except the City Hall rink as noted below). The WFCU Centre will reopen on December 26, 2025, operating from 8 a.m. to 2 p.m., and the Lanspeary Lions Outdoor Rink will resume regular rentals on the same date. All other arenas will reopen on December 27, 2025. The WFCU Centre will also be open on January 1, 2026, from 8 a.m. to 2 p.m. for ice rentals. Indoor rinks and Lanspeary will close at 2 p.m. on December 31, 2025, and reopen on January 2, 2026, for regular rentals.
FREE public skating at the new City Hall Square Ice Rink hours of operation will remain 7:30 a.m. to 10:30 p.m., daily (weather permitting); however, ice-flooding schedules will be reduced on December 24 to 26, 2025; and January 1, 2026.
The WFCU Centre arena will remain open on December 31, 2025, for the Windsor Spitfires game against the Saginaw Spirit, with puck drop at 2:05 p.m.
The Centralized Registration and Booking Centre will close on December 24, 2025, at 3 p.m. and reopen Monday, December 29, 2025, at 9 a.m.; and will be closed on January 1, 3, and 4, 2026. Please visit www.ActiveWindsor.ca for online registration.
Customer Care Centres will be operating on holiday hours. Please see Customer Care Hours of Operation for more details.
Winter Break Camp
The City of Windsor will be offering Winter Break Camp, December 22, 23, 24, 29, 30, 31, 2025; and January 2, 2026, at four locations:
- Capri Pizzeria Recreation Complex - 2555 Pulford Street
Ages: 4 to 13, barcode # 45169, 45170, 45167, 45168 - Forest Glade Community Centre - 3215 Forest Glade Drive
Ages: 4 to 13, barcode # 45179, 45180, 45181, 45182 - Gino and Liz Marcus Community Complex - 1168 Drouillard Road
Ages: 4 to 13, barcode # 45192, 45193, 45195, 45196 - Optimist Community Centre - 1075 Ypres Avenue
Ages: 4 to 13, barcode # 45694, 45695, 45701, 45702
For more details and registration, please visit www.ActiveWindsor.ca or call 519-255-1161.
WFCU Centre Pool
The WFCU Centre Pool will be closed from December 22 to December 26, 2025. The pool will be open regular hours on December 27 and 28, 2025. The pool will be closed December 29, 2025, to January 8, 2026, for scheduled maintenance. Please visit www.ActiveWindsor.ca and click on “Swim Schedule” for details.
Windsor International Aquatic and Training Centre (WIATC)
The WIATC will be open with adjusted hours from December 24, 2025, to January 4, 2026. Please visit www.ActiveWindsor.ca and click on “Swim Schedule” for details. The WIATC will be closed December 25 and 26, 2025, and January 1, 2026.
Adventure Bay Family Water Park
From December 20, 2025, to January 4, 2026, Adventure Bay Family Water Park Presented by WFCU Credit Union will be offering holiday hours from 10 a.m. to 6 p.m. except as follows:
- Open from 12 p.m. to 4 p.m. on December 24, 2025, and January 1, 2026
- Closed on December 25 and 26, 2025
Windsor Public Library
Windsor Public Library (WPL) closure and altered hours dates:
- December 22: All branches open 10 a.m. to 6 p.m.
- December 24 (Christmas Eve): All branches open 9 a.m. to 1 p.m.
- December 25 (Christmas Day): Closed
- December 26 (Boxing Day): Closed
- December 29: All branches open 10 a.m. to 6 p.m.
- December 31 (New Year’s Eve): All branches open 9 a.m. to 5 p.m.
- January 1 (New Year’s Day): Closed
Plan ahead and sign out any print publications you need in advance; of course, you can visit us for all your digital needs online (as well as a complete list of all holiday hours), anytime, at WindsorPublicLibrary.com.
Bright Lights Windsor
Bright Lights Windsor is open nightly from 5:30 p.m. to 10 p.m. until January 7, 2026, (including holidays) at Jackson Park, 125 Tecumseh Road East. Admission is free! Check out the ongoing programming at www.BrightLightsWindsor.ca online. The walking club runs Mondays, Wednesdays, and Fridays throughout the holiday season, with the exception of Boxing Day, Friday, December 26, 2025.
Homelessness & Housing Help Hub (H4)
Programming at 400 Wyandotte Street East (former Windsor Water World) will be open to offer services for people experiencing homelessness during its regular open hours, 24 hours a day, seven days a week. Call Intake at 519-567-8241 for more information.
Parking Enforcement
Municipal ticket payment offices will be closed on December 25 and 26, 2025; and on January 1, 2025. Ticket payments may still be made online by visiting the E-Services tab at CityWindsor.ca.
Museum Windsor (Chimczuk Museum and François Baby House)
Standard museum hours remain in effect, with the following holiday exceptions:
Chimczuk Museum – 401 Riverside Drive West:
- Closed December 25, 2025; and January 1, 2026
François Baby House – 254 Pitt Street West:
- Closed December 24 to 26, 2025; and January 1, 2026
Transit Windsor
Throughout the holiday season, Transit Windsor reminds patrons to check our holiday transit schedule online for details on adjusted holiday bus service. Bus schedules and route maps may be found at www.TransitWindsor.ca online.
Transit Windsor customer service located at 300 Chatham Street West will be operating for customer support and sales over the holidays as follows:
- Monday to Friday: 7:45 a.m. to 6 p.m. (except as noted below)
- Saturdays and Sundays: 7:45 a.m. to 6 p.m. (except as noted below)
- Sunday, December 24, 2025: 9 a.m. to 3 p.m.
- Christmas (December 25, 2025) and Boxing Day (December 26, 2025): closed
- Sunday, December 31, 2025: 9 a.m. to 3 p.m.
- Thursday, January 1, 2026: closed
For further assistance, please contact Transit Windsor at 519-944-4111.
For more information on City of Windsor services, contact 311 or visit www.CityWindsor.ca online.