Hours of Operation - Customer Care Centres

Holidays:

Note: All Customer Care Centres will be closed on the following holidays: New Year's Day, Family Day, Good Friday, Easter Monday, Victoria Day, Canada Day, Civic Holiday, Labour Day, National Day for Truth & Reconciliation, Thanksgiving Day, Remembrance Day, Christmas Day and Boxing Day.

2025 Fall Hours, effective September 8 to December 13:

Centre Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Adie Knox Herman Community Centre Temporarily closed until further notice Temporarily closed until further notice Temporarily closed until further notice Temporarily closed until further notice Temporarily closed until further notice Temporarily closed until further notice Temporarily closed until further notice
Capri Pizzeria Recreation Complex 9:00 a.m. to 
6:00 p.m.		 9:00 a.m. to 
6:00 p.m. 		9:00 a.m. to 
6:00 p.m. 		9:00 a.m. to 
6:00 p.m. 		9:00 a.m. to 
6:00 p.m. 		9:00 a.m. to 
4:30 p.m. 		9:00 a.m. to 
4:30 p.m.
Constable John Atkinson Memorial Centre 9:00 a.m. to 
8:00 p.m. 		9:00 a.m. to 
8:00 p.m. 		9:00 a.m. to 
8:00 p.m. 		9:00 a.m. to 
8:00 p.m. 		9:00 a.m. to 
8:00 p.m. 		9:00 a.m. to 
2:00 p.m. 		9:00 a.m. to 
2:00 p.m.
Forest Glade Community Centre 9:00 a.m. to 
8:00 p.m. 		9:00 a.m. to 
8:00 p.m. 		9:00 a.m. to 
8:00 p.m. 		9:00 a.m. to 
8:00 p.m. 		9:00 a.m. to 
8:00 p.m. 		9:00 a.m. to 
1:00 p.m. 		Closed
Gino & Liz Marcus Community Complex 9:00 a.m. to 
8:00 p.m. 		9:00 a.m. to 
8:00 p.m. 		9:00 a.m. to 
8:00 p.m. 		9:00 a.m. to 
8:00 p.m. 		9:00 a.m. to 
8:00 p.m. 		9:00 a.m. to 
2:00 p.m. 		9:00 a.m. to 
2:00 p.m.
Mackenzie Hall Culture Centre 9:00 a.m. to
4:30 p.m.		 9:00 a.m. to 
4:30 p.m.
9:00 a.m. to 
4:30 p.m.
9:00 a.m. to 
4:30 p.m.
9:00 a.m. to 
4:30 p.m.
9:00 a.m. to 
4:30 p.m.
Closed
Optimist Community Centre 9:00 a.m. to 
8:00 p.m. 		9:00 a.m. to 
8:00 p.m. 		9:00 a.m. to 
8:00 p.m. 		9:00 a.m. to 
8:00 p.m. 		9:00 a.m. to 
8:00 p.m. 		9:00 a.m. to 
4:00 p.m. 		9:00 a.m. to 
4:00 p.m.
WFCU Centre 11:00 a.m. to 
8:00 p.m.		 11:00 a.m. to 
8:00 p.m. 		11:00 a.m. to 
8:00 p.m. 		11:00 a.m. to 
8:00 p.m. 		11:00 a.m. to 
8:00 p.m. 		9:00 a.m. to 
1:00 p.m. 		9:00 a.m. to 
1:00 p.m.

Transit Smart Pass cards:

  • Please note that at this time we are only able to reload pre-existing Transit Smart Pass cards. All cards must first be purchased at the Windsor International Transit Terminal. We are a reload location only for these items.

Transit Smart Ride cards:

  • You are now able to purchase or reload a Smart Ride card at any Customer Care Centre.

Parks and Recreation
2450 McDougall Street
Windsor, Ontario
Canada
N8X 3N6

Telephone: For general information call 311. For detailed inquiries, contact (519) 255-1161.
Fax: (519) 255-7990
Email: parkrec@citywindsor.ca